FAQs

Do you have any
questions?

Want to know more about SonoSuite? Keep reading to discover more about our white-label technology and some key info about the music distribution business.

Mastering

For questions, who can be contacted?

For any inquiries related to mastering, please contact us. We're here to help!

How to pay for it?

Once satisfied with the free preview, the full mastered version can be purchased. Payments are handled by our partner, Masterchannel, and will appear as such on the bank statement.

Is this free to try?

Absolutely! Upload and test the mastering tool with as many tracks as desired, completely free. A complimentary preview of the mastered track will be provided. If the result is satisfactory, the fully mastered version can be purchased. No automatic billing—ever.

How should tracks be prepared before uploading?

For the best results, follow these three steps: 1. Ensure your mix doesn't peak above 0dBFS. 2. Remove any limiters and mastering plugins from the master bus. 3. If the mastered version isn’t satisfactory, return to the DAW, adjust the mix, and upload again. The AI will adjust to the changes for improved results. For more detailed guidance, check out this blog article by Masterchannel.

Why use AI to master tracks?

Traditionally, mastering was a skill reserved for expert engineers with specialized equipment, finely tuning recordings by ear. However, with the latest advancements in artificial intelligence and machine learning, Masterchannel is revolutionizing the mastering process. This AI mastering tool learns what makes a great master through sophisticated modeling and optimization. Top musicians and producers have contributed to its development, ensuring it delivers results that meet the highest standards of quality.

Who is this for?

This service is designed for artists and producers at every level, whether creating music in a bedroom or holding a Grammy. It’s ideal for those who want to ensure their tracks sound amazing on any platform, without the hassle of testing on multiple devices. Focus can remain on making great music, while the rest is handled.

Our platform

I'm an artist, can I use SonoSuite?

SonoSuite is a white-label SaaS platform not aimed at artists but music businesses. Our goal is to help grow digital music businesses worldwide such as record labels, distributors, or aggregators.We provide innovative technology to independent music companies like record labels or digital distributors, that want to deliver their artists' catalog to the world’s major digital stores and manage their music and royalty reporting, all in one place.If you're an artist and want to distribute your music to online streaming channels -also called DSPs- such as Tidal, Spotify, Tencent, Deezer, YouTube Music,TikTok, and many more, you should contact a digital distributor or aggregator to do so.

What´s SonoSuite white-label platform used for, and how can it help me to scale my business independently?

SonoSuite’s white-label solution has been designed to help music businesses from across the globe to run their digital distribution independently, without using third-parties or intermediaries.We provide the technological platform for you to distribute your catalog to the top digital music stores, and then easily split royalty payouts to your artists.Our white-label software, which is fully-integrated and ready-made, allows you to easily adapt the platform with your own branding, and includes the key features you need to run your digital distribution smoothly.Our goal is to offer you the technological solution, so you can focus on what really matters: your business growth!

Can I customize the platform with my own branding?

We understand how important is branding when doing business. That is why we offer you the option to adapt some elements from our prepackage solution, so your clients can associate the platform to your brand. Our white-label solution allows you to set up your distribution platform and link it to your website, and also customize it to fit your brand identity by adding your logo, a background image, or by selecting colors that adjust to your corporate palette.

What is Merlin?

Merlin is the most trusted digital music licensing provider for independent rights holders to access Digital Music Services (DSPs). You can deliver your catalog via SonoSuite using your own Merlin contract, in line with the DDEX delivery standard settings in order to match the latest metadata specifications and protocols. If you are already a Merlin member, contact us and our team will explain all the advantages of delivering your catalog using our platform.

How does SonoSuite white-label solution work?

SonoSuite's B2B white-label solution provides plenty of flexibility to all sorts of music businesses that want to run their music distribution company independently, from small record labels to major music distributors and aggregators.Our technology allows you to reimagine, adapt and personalize your digital distribution platform under your own branding, deliver your catalog to digital music stores worldwide, ensuring your content meets each DSPs' guidelines, and manage revenues and royalty accounts, providing you full financial and administrative control.SonoSuite's platform helps music businesses to connect with the best DSPs around the world and select specific channels for each one of their clients. This means delivering your artists' music to the right audience!

How does SonoSuite Quality control work?

SonoSuite offers a unique Quality Control workflow that ensures your distributed catalogs are of the highest quality possible and are fully protected from copyright infringements.Our Quality Control experts check and approve all content you or your clients upload on the platform, from audio and album art to metadata, to ensure you’re compliant with each DSPs' guidelines.We also are committed to reducing illegitimate practices. Our QC agents accurately monitor content to detect possible irregular activity, and offer personalized support whenever you submit any content correction.

Does SonoSuite manage royalties?

We provide you with the necessary tools to easily manage all your royalty payments, reports, your artists' insights and revenues in one place. Our white-label platform allows you to organize your royalty collection, and overview your sales and the performance of each of your artists, anywhere, anytime. With SonoSuite you can have full control over all payments, including the option to block them if illegitimate activity is detected, and contact your artists whenever they request insights about royalty payments.

Distribution

How can I grow my digital distribution business usuing Sonosuite´s platform?

It’s very easy! All you need to get started with your own digital distribution business is to use your domain under our white-label platform and start delivering your artists’ catalog to the world’s major digital music stores. For more information, book a demo.

How many digital stores do you have available for distribution?

We’re integrated with more than 220 digital music services also known as online music stores or DSPs (digital service providers) like Spotify, TikTok, Deezer, Amazon Music, and more. Discover the potential of your business and grow worldwide. Book a demo with our team of experts that will show you our platform and how it will benefit you.

Can I distribute my music directly to Spotify?

Creators can’t upload or distribute music directly to Spotify or other DSPs (online stores) like Tidal, Amazon Music, Pandora, Kanjian, Tencent or similar ones.If you’re an artist, and want to get your music to the most important digital stores like Spotify, Apple Music or YouTube Music, you’d need a music distributor or aggregator to do so.If you’re a record label or digital music distributor company, you can use SonoSuite's white-label platform to manage your catalog and distribute it to the world's leading DSPs.

Youtube Content ID

What is Youtube Content ID?

YouTube Content ID is an automated digital fingerprint technology that helps music copyright owners to detect videos used by others in the platform that contain content they own. This can make reference to copyrighted audio or video content.When uploading content on YouTube, the copyright owner (songwriter, record label or publisher) has to provide a reference copy of the material, then the platform creates a digital fingerprint with a specific Content ID attached to that piece.The Contend ID is later used to scan all videos and to identify potential matches on assets uploaded by other users.If there is a content match, the platform automatically claims it on behalf of the owner. To know more about it visit our dedicated page about Youtube Content ID

Solutions

Can I cancel my SonoSuite account?

We’re sorry to hear that you’d like to leave us. But yes, you can cancel your SonoSuite account anytime. Contact your account manager to find out what steps you need to follow. However, if you change your mind and want to come back, we’re waiting for you! Contact our team to sign up again, anytime.

When will I be invoiced?

You will be billed monthly. The first invoice will be sent 60 days after the activation of your account. A standard fee is charged at the time of your activation. Once-only. We also have flexible payment options for all needs. If you want to know more about discounts and quarterly or annual payment options, contact one of our experts today.

How do I choose the right solution for my business?

Your business is unique, so it’s our platform. SonoSuite’s purpose is to support music business that are looking for a SaaS (Software as a service) to distribute their catalog independently, easily, and efficiently. Whether you are a record label with a small catalog or a distributor with a growing projection, we are here to offer you a cost-effective platform that just fits your needs and goals. If you aren’t sure yet which plan is best for you, want to know more about how SonoSuite works, or require a tailor-made solution, contact one of our experts.

What do I need to get started with SonoSuite?

To access SonoSuite’s all-in-one-platform you must be a music business like a record label, an artist and label management, a distributor, or an aggregator. For this reason, during the onboarding process, you’d need to provide official documentation such as a tax number (like a VAT or GTS number), or an active bank account registered under the company name.Once the legal documentation is approved, to get started and set up the platform, there’s a small activation fee gets charged once.

How much does SonoSuite cost?

SonoSuite offers flexible tailored to your catalog size, team structure, and specific objectives. To determine the ideal solution for your unique needs and budget, consult with one of our knowledgeable experts. They'll help you assess your current requirements and future goals to find the perfect fit. Get personalized guidance and explore how SonoSuite can elevate your music business. Contact our team today.

Do you offer customized solutions for record labels and distributors with large catalogs?

Depending on your catalog size, business model or specific requirements, our team will analyze your needs and eventually offer you a custom-made proposal. Do not hesitate to contact one of our experts. We’ll be happy to help you.

Do you still have questions?

If you didn’t find the answers you were looking for, just let us know. We’ll get back to you in a “beat”.

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